Terms & Condition

OVERVIEW

This website is operated by Gem Stones Ghana. Throughout the site, the terms “we”, “us”, and “our” refer to Gem Stones Ghana.
Gem Stones Ghana offers this website, including all information, tools, and services available from this site to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version at any time on this page.
We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Our website and online store are hosted on a secure platform that allows us to offer our products and services to you.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region, or that you are the age of majority and have given us your consent to allow your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any malicious code, viruses, or harmful programs.
A breach or violation of any of these Terms will result in an immediate termination of your access to our Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your information (excluding credit card details) may be transferred unencrypted over various networks and adapted to technical requirements of connecting systems.
Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, website content, or any contact on the website through which the service is provided, without express written permission from us.


SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information available on this site is not accurate, complete, or current. The material on this site is for general informational purposes only and should not be relied upon solely for making decisions without consulting primary, more accurate sources.
Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update information. You agree it is your responsibility to monitor changes to our website.


SECTION 4 – PRODUCTS AND PRICING

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue any product or service without notice.
We are not liable to you or to any third party for any modification, price change, suspension, or discontinuation of products or services.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device’s display of any color will be accurate.


SECTION 5 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. We may limit quantities purchased per person, per household, or per order.
These restrictions may include orders placed under the same customer account, payment card, or billing/shipping address.

You agree to provide accurate, current, and complete purchase and account information. You also agree to promptly update your account details—including your email and payment information—so that we can complete your transactions and contact you if necessary.

For more details, please refer to our Return & Exchange Policy.


SECTION 6 – THIRD-PARTY SERVICES

We may provide access to third-party tools or services. We do not monitor or control such tools and accept no responsibility for them.
Use of third-party tools is entirely at your own risk and discretion. You should ensure that you are familiar with the terms of any third-party providers.


SECTION 7 – USER COMMENTS AND FEEDBACK

If you send suggestions, proposals, or other materials (collectively “Comments”), you agree that we may edit, publish, or use such content without restriction.
We are not obligated to maintain any comments in confidence, compensate you for them, or respond to them.

You agree that your comments will not violate any third-party rights, including copyright, trademark, or privacy rights. You further agree that your comments will not contain unlawful, abusive, or obscene material, or any malware that could affect the operation of the website or Service.


SECTION 8 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.


SECTION 9 – ERRORS AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability.
We reserve the right to correct any errors and to cancel or update orders if any information is inaccurate at any time without prior notice.


SECTION 10 – PROHIBITED USES

You are prohibited from using the site or its content for:

  • Any unlawful purpose

  • Violating local or international laws

  • Infringing upon our intellectual property

  • Harassing, discriminating, or defaming others

  • Uploading malicious code

  • Collecting personal data of others

  • Spamming or scraping the website

  • Any obscene or immoral purpose
    We reserve the right to terminate your use of the Service for violating any prohibited use.


SECTION 11 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, secure, or error-free service.
You agree that your use of our website and products is at your sole risk.
All products and services are provided “as is” and “as available” without warranties of any kind.

In no case shall Gem Stones Ghana, its directors, employees, or affiliates be liable for any direct, indirect, incidental, or consequential damages arising from your use of the site or products purchased.


SECTION 12 – INDEMNIFICATION

You agree to indemnify and hold harmless Gem Stones Ghana, its affiliates, employees, and agents from any claims or demands arising out of your breach of these Terms or violation of any law or rights of a third party.


SECTION 13 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, such provision shall be severed without affecting the validity of the remaining Terms.


SECTION 14 – TERMINATION

These Terms remain effective unless terminated by either you or us. You may terminate by discontinuing the use of our website.
We may terminate your access at any time without notice if we believe you have violated these Terms.


SECTION 15 – ENTIRE AGREEMENT

These Terms of Service and any policies posted by us constitute the entire agreement between you and Gem Stones Ghana regarding the use of our Services.


SECTION 16 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Ghana.


SECTION 17 – CHANGES TO TERMS

You can review the most current version of our Terms of Service at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms by posting changes to our website. Continued use of our website constitutes acceptance of those changes.


SECTION 18 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
📧 info@gemstonesgh.com
🌐 https://gemstonesgh.com