Privacy Policy

Last updated: October 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website and services. It also explains your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the following conditions. These definitions have the same meaning whether they appear in singular or plural form.

Definitions

For this Privacy Policy:

  • An account refers to a unique account created for you to access our Service or specific parts of our Service.

  • Company (referred to as “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to Gem Stones Ghana.

  • Cookies are small files placed on your device by a website, containing details of your browsing history and preferences.

  • The country refers to Ghana.

  • Device means any device that can access the Service, such as a computer, mobile phone, or tablet.

  • Personal Data means any information that relates to an identified or identifiable individual.

  • Service refers to the website https://gemstonesgh.com.

  • Service Provider means any natural or legal person who processes data on behalf of the Company.

  • Usage Data refers to information collected automatically when you use the website (e.g., IP address, browser type, page views).

  • You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our website, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Address, City, Region, Postal code

  • Usage Data

Usage Data

Usage Data is collected automatically when using our website. It may include:

  • Your Device’s IP address

  • Browser type and version

  • Pages visited, date/time of visit, time spent on pages

  • Device identifiers and other diagnostic data

When you access the website through a mobile device, we may collect information such as device type, operating system, and mobile browser type.

Tracking Technologies and Cookies

We use cookies and similar technologies to track activity and improve user experience.

You can configure your browser to refuse cookies, but some parts of the website may not function properly without them.

Types of cookies we may use include:

  • Essential Cookies: To authenticate users and enable secure access.

  • Preference Cookies: To remember your preferences and settings.

  • Analytics Cookies: To help us understand website traffic and improve performance.

Use of Your Personal Data

We may use your personal data for the following purposes:

  • To provide, maintain, and improve our website and services.

  • To manage your account and process your orders.

  • To communicate with you (by email, phone, or SMS).

  • To send promotional offers, news, and updates (unless you opt out).

  • To analyze user trends and improve marketing efforts.

  • To comply with legal obligations and protect our rights.

We do not sell or rent your personal data to third parties.

Retention of Your Personal Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Transfer of Your Personal Data

Your information may be processed outside your region by trusted partners and service providers. We ensure all transfers comply with applicable data protection laws and maintain appropriate security safeguards.

Disclosure of Your Personal Data

We may disclose your information if required by law, to protect our rights, or to prevent fraud or abuse of our website.

Security of Your Personal Data

We implement reasonable technical and organizational measures to protect your information. However, no online method is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for users under 13 years of age. We do not knowingly collect personal information from children.

Links to Other Websites

Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of such websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date. Please review this policy regularly for updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 Email: info@gemstonesgh.com
🌐 Website: https://gemstonesgh.com